Frequently Asked Questions

Everyone perceives the sensations associated with electrolysis differently, but for most people, any discomfort caused by treatment can be alleviated with over the counter pain management medications or topical numbing cream. Please discuss pain management options with your electrologist if it is something you want to pursue.

Unfortunately there is no one size fits all answer to this question. Every person has a unique combination of genetics and biochemistry, and this will impact how quickly you respond to treatment. Electrolysis takes time, but the results are permanent, so consider it an investment for the benefit of your future self.

Standard appointments can range from 15 minutes to 4 hours in length, based on how much hair needs to be removed, how long you can comfortably sit for treatment and your personal scheduling constraints. We also offer specially scheduled appointments up to 8 hours in length for clients looking to make their electrolysis journey as efficient as possible. If you are interested in this service, we do recommend scheduling a 4 hour appointment before scheduling any longer appointments to ensure you can comfortably sit for treatment for such long periods of time.

We currently accept both credit (Visa, Master Card & American Express) and cash payments. Credit card payments are processed online through JaneApp, allowing you to set up your payment information once and never worry about it again! We also accept cash if you prefer to pay that way.

No. Due to the medical nature of treatment, it is important to feel the clinic clean and free of common allergens. For this reason, our clinic is pet free, smoke free and low fragrance. Registered service dogs are an exception to this policy because they are medically necessary, but they must be wearing their working vest at all times.

Every person has a unique combination of genetics and biochemistry that determine your skins response to treatment and how long you will take to heal. Following all the aftercare instructions is the best way to minimize healing time and maximize treatment outcome.

Follow the 7 S's of aftercare: Avoid sun, swimming, saunas, sweat, sex (Brazilian only) & scrubbing for 72 hours after treatment and remember to soak/ compress the area. Your electrologist will go into more detail about aftercare best practices during your consultation.

You can request a consultation via email, text or phone call. Please include your name, contact information and hair removal goals in your request and we will get back to you as soon as possible to schedule an appointment. peloelectrolysis@gmail.com 604-839-8224

We schedule 30 minute consultations to ensure we have ample time to discuss your treatment goals, assess your hair, clear a sample patch, and discuss the treatment process.

Yes! Consultations are always complementary. This allows us to determine if we can help you achieve your goals, and allows you to decide if we are the right fit for you without any financial pressure.